Our state-of-the-art infrastructure at Decipher is meant to provide a supportive platform for our assorted services including medical transcription, remote scribing, and revenue cycle management (RCM). We have facilities with advanced technology at our disposal in Bangalore, Coimbatore, and Mysore which guarantees high level security, HIPAA compliance as well as continuous IT support throughout. Our clients benefit from the reliable and effective services due to the provision of this infrastructure.
Our Bangalore corporate office is home to a 100-seater capacity data center. This facility is the backbone of our operations, providing the necessary infrastructure to support our extensive range of services.
Our 60-seater facility in Coimbatore is dedicated to handling various operational tasks, supporting our commitment to delivering high-quality services.
80-Seater Facility for Remote Scribing
The 80-seater facility in Coimbatore is exclusively dedicated to remote scribing services, supporting healthcare providers with accurate and timely documentation.
Our 70-seater facility in Mysore is dedicated to Revenue Cycle Management (RCM) services, helping healthcare providers optimize their revenue cycles.
The 50-seater facility in Mysore supports our remote scribing services, providing accurate and reliable documentation support to healthcare providers.
All our facilities are supported by a team of qualified and skilled IT professionals who provide 24/7 support. This continuous support ensures that our operations run smoothly and any technical issues are promptly resolved.
•Proactive Monitoring: Our IT team continuously monitors the infrastructure to detect and address potential issues before they affect operations.
•Immediate Response: In case of any technical problems, our IT professionals are available around the clock to provide immediate assistance and resolution.
•Continuous Improvement: Our IT support team is committed to continuous improvement, regularly updating and upgrading our systems to enhance performance and security.
Security and compliance are paramount in our operations. All our facilities adhere to strict security protocols and HIPAA regulations to protect sensitive client and patient data.
•Data Encryption: We use advanced encryption technologies to protect data both in transit and at rest, ensuring that sensitive information is secure.
•Access Control: Access to our facilities and data centers is strictly controlled, with biometric access systems and continuous surveillance in place.
•Regular Audits: We conduct regular security audits and assessments to ensure compliance with HIPAA and other relevant regulations, continuously improving our security measures.
Decipher’s state-of-the-art infrastructure is designed to support the diverse needs of healthcare providers, ensuring reliable, secure, and efficient service delivery. Our facilities in Bangalore, Coimbatore, and Mysore are equipped with advanced technology, continuous IT support and stringent security measures, making us a trusted partner for your healthcare service needs.
